Analisis Pemanfaatan e-Goverment sebagai Media Pelayanan Publik di Indonesia
DOI:
https://doi.org/10.31961/positif.v5i1.673Kata Kunci:
e-government, website, public service media, website evaluation, IndonesianAbstrak
Perkembangan E-Government di Indonesia menunjukkan penurunan dan peningkatan setiap tahunnya. Indeks-indeks yang memengaruhi antara lain Online Service Index, Telecommunication Infrastructure Index, Human Capital Index. Makalah ini bertujuan untuk menganalisis penerapan E-Government di Indonesia. Penilitian ini menggunakan data dari survei PBB melalui UN E-Government Knowledgebase. Berdasarkan hasil penelitian ini menunjukkan indeks penerapan E-Government di Indonesia mengalami penurunan dan peningkatan 0.4949 pada tahun 2012, 0.4487 pada tahun 2014, 0.4478 pada tahun 2016, dan 0.5258 pada tahun 2018, yang menunjukkan bahwa penerapan E-Government di Indonesia mengalami penurunan pada periode 2012-2016 dan peningkatan pada periode 2016-2018, yang berarti bahwa pemerintah Indonesia mulai memperbaiki E-Government yang ada di Indonesia.
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