Pengaruh Popularitas dan Kredibilitas Influencer terhadap Keputusan Pembelian Produk Kosmetik di Kalangan Generasi Z pada Platform Tiktok

Authors

  • Haqia Andiena
  • Ronny Mantala
  • Rustaniah
  • Huda Sya'rawi

DOI:

https://doi.org/10.1234/bima.v4i2.15360

Keywords:

Influencer, Generasi Z, Keputusan Pembelian

Abstract

Penggunaan influencer di media sosial, khususnya TikTok menjadi strategi pemasaran yang efektif dalam memengaruhi perilaku konsumen. Influencer, yang sering kali memiliki pengikut yang banyak dan setia, dapat memengaruhi keputusan pembelian konsumen melalui konten yang mereka sajikan. SEA MAKEUP secara aktif memanfaatkan strategi pemasaran melalui influencer di TikTok untuk meningkatkan visibilitas dan daya tarik produknya. ini bertujuan untuk menganalisis pengaruh popularitas dan kredibilitas influencer di TikTok terhadap keputusan pembelian produk kosmetik SEA MAKEUP oleh Generasi Z. Penelitian ini mengidentifikasi kontribusi konten influencer serta faktor lain yang memengaruhi keputusan pembelian di luar popularitas dan kredibilitas. Metode penelitian yang digunakan adalah pendekatan kuantitatif dengan teknik survei melalui penyebaran kuesioner kepada 100 responden Generasi Z yang aktif menggunakan TikTok. Data dianalisis menggunakan regresi linear berganda dengan bantuan  aplikasi SPSS versi 26. Hasil penelitian menunjukkan bahwa popularitas dan kredibilitas influencer berpengaruh signifikan terhadap keputusan pembelian, dengan kontribusi simultan sebesar 52,3%. Konten yang otentik dan informatif turut memperkuat pengaruh tersebut. Faktor lain seperti harga, tren, dan testimoni juga memengaruhi keputusan pembelian.

 

Downloads

Download data is not yet available.

References

Abni, N., (2025). FOMO and impulse buying behavior among Gen Z social commerce users. Jurnal Psikologi Konsumen 3(1), 33–47.

Adelia, R., (2025). Communication strategies on TikTok and their effect on Gen Z beauty product purchase behavior. Indonesian Journal of Digital Communication 4(1), 50–65.

Ao, N., Liu, F., Liu, W., Zhang, Z., Li, R., (2023). The impact of influencer characteristics on consumer purchase intention: A meta-analysis. Sustainability 15(3), 1–22.

https://doi.org/10.3390/su15032744

Djafarova, E., Trofimenko, O., (2019). Instafamous—Credibility and self-presentation of micro-celebrities on social media. Information, Communication & Society 22(10), 1432–1446. https://doi.org/10.1080/1369118X.2018.1438491

Firamadhina, F.I.R., Krisnani, H., (2020). Perilaku generasi Z terhadap penggunaan media sosial TikTok: TikTok sebagai media edukasi dan aktivisme. Share: Social Work Jurnal 10(2), 199–208. https://doi.org/10.24198/share.v10i2.31443

Fitriani, R., Suryadi, D., (2022). The role of influencer popularity on purchase intention in social media marketing. Jurnal Manajemen dan Bisnis 9(1), 45–54.

Fitriasari, R., Nugroho, A., Rahmawati, P., (2025). The impact of influencer popularity on purchase decisions through trust and engagement among Gen Z users of Skintific products. Golden Ratio of Marketing and Applied Psychology of Business 5(2), 471–485.

https://doi.org/10.52970/grmapb.v5i2.1092

Hill, J., Qesja, E., (2023). Popularity of travel influencers and perceptions of authenticity: Implications for consumer trust. The Service Industries Journal 43(5–6), 289–311.

https://doi.org/10.1080/02642069.2022.2149740

Hootsuite, (2023). Kepercayaan Generasi Z terhadap influencer dan iklan tradisional. Available at: https://www.hootsuite.com/reports/generasi-z-influencer-traditional-ads

Hughes, D.J., Rowe, M., Batey, M., Lee, A., (2012). A tale of two sites: Twitter vs. Facebook and the personality predictors of social media usage. Computers in Human Behavior 28(2), 561–569. https://doi.org/10.1016/j.chb.2011.11.001

Nguyen, T.H., Trinh, T.K., Pham, Q.H., Do, D.T., (2024). Influence of TikTok influencers on purchase intention of Gen Z in the cosmetics industry. Journal of Economics and Management Sciences 7(1), 1–15. https://doi.org/10.30560/jems.v7n1p1

Ohanian, R., (1990). Construction and validation of a scale to measure celebrity endorsers’ perceived expertise, trustworthiness, and attractiveness. Journal of Advertising 19(3), 39–52. https://doi.org/10.1080/00913367.1990.10673191

Puspitasari, D., (2025). Pengaruh influencer marketing dan e-WOM terhadap purchase intention skincare pada Gen Z pengguna TikTok. Jurnal Ilmu Komunikasi Nusantara 2(1), 1–12.

Putri, A., Rachmawati, I., (2022). Understanding Gen Z’s buying behavior through TikTok influencers. Journal of Youth Marketing 5(1), 30–42.

Putri, K., Putra, A., (2024). The effect of social media influencer popularity on purchase intention mediated by emotional attachment. Jurnal Mantik 7(4), 3282–3291.

https://doi.org/10.35335/mantik.v7i4.4713

Rusti, R., Kurniawati, T., Masnita, Y., (2023). Pengaruh kepercayaan konsumen dan sikap terhadap niat pembelian produk kosmetik lokal melalui media sosial. Jurnal Ekonomi Efektif 5(1), 20–31. https://openjournal.unpam.ac.id/index.php/JEE/article/view/42567

Schouten, A.P., Janssen, L., Verspaget, M., (2020). Celebrity vs influencer endorsements: The role of identification, credibility, and product-endorser fit. International Journal of Advertising 39(2), 258–281. https://doi.org/10.1080/02650487.2019.1634898

Scott, G.G., (2014). More than friends: Popularity on Facebook and its role in impression formation. Journal of Computer-Mediated Communication 19(3), 358–372.

https://doi.org/10.1111/jcc4.12067

Sitorus, D., Yunos, M., Rahman, S.A., Hassan, H., (2024). The influence of TikTok influencers’ credibility on purchase intention toward local cosmetic products. Jurnal Intelek 19(2), 121–132. https://doi.org/10.24191/ji.v19i2.26536

Sugiyono, (2018). Metode penelitian kuantitatif, kualitatif, dan R&D. Alfabeta, Bandung.

Suparnoto, R.F., Setiobudi, A., (2020). Pengaruh promosi media sosial Instagram terhadap minat beli produk Havermood. Jurnal Performa: Jurnal Manajemen dan Start-up Bisnis 5(5), 404–412. https://doi.org/10.37715/jp.v5i5.1817

Yang, C.C., Brown, B.B., (2016). Online self-presentation on Facebook and self-development during the college transition. Journal of Youth and Adolescence 45(2), 402–416.

https://doi.org/10.1007/s10964-015-0385-y

Yuniarti, A., Sari, D., (2021). Digital influencers and consumer trust: A study on Generation Z. Jurnal Ilmu Komunikasi 19(2), 120–130.

Published

31-10-2025

How to Cite

Andiena, H. ., Mantala, R., Rustaniah, & Sya’rawi, H. (2025). Pengaruh Popularitas dan Kredibilitas Influencer terhadap Keputusan Pembelian Produk Kosmetik di Kalangan Generasi Z pada Platform Tiktok . Jurnal Bisnis Dan Manajemen, 4(2), 105–114. https://doi.org/10.1234/bima.v4i2.15360

Similar Articles

You may also start an advanced similarity search for this article.