IMELDA, Sri. Kualitas Pelayanan Customer Service Dan Loyalitas Nasabah Pada Bank Bri Unit Veteran Banjarmasin. Jurnal INTEKNA : Informasi Teknik dan Niaga, [S. l.], v. 17, n. 2, p. 105–111, 2017. DOI: 10.31961/intekna.v17i2.469. Disponível em: https://ejurnal.poliban.ac.id/index.php/intekna/article/view/469. Acesso em: 12 jun. 2024.