Analisis Sistem Informasi Driver Maxim Indonesia Menggunakan Pendekatan Evaluasi Usability Heuristik dan Human Resource Information System

Authors

  • M Rizeki Yuda Saputra
  • Agus Firdaus Universitas Cahaya Bangsa (UCB)
  • Syahrial Shaddiq Universitas Lambung Mangkurat (ULM)

DOI:

https://doi.org/10.31961/ijaaf.v3i2.2229

Keywords:

Application, Evaluation, Maxim, Usability

Abstract

Driver information system analysis includes evaluation and in-depth understanding of various aspects of the system used by drivers in a service or platform. Driver information system analysis helps ensure that the technology infrastructure that supports driver operations in application-based transportation services is efficient, safe, and in line with business and driver needs. This research aims to analyze the usability of the driver information system with a case study of the Maxim driver information system. The method used to analyze Maxim drivers uses the Heuristic Evaluation (HE) and Human Resource Information System (HRIS) approaches. The research results found that the Maxim driver information system is easy to use and the information contained in it is quite clear.

Downloads

Download data is not yet available.

References

Apriliani, A., Budhiluhoer, M., Jamaludin, A., & Prihandani, K. (2020). Systematic Literature Review Kepuasan Pelanggan terhadap Jasa Transportasi Online. SYSTEMATICS, 2(1), 12-20. https://doi.org/10.35706/sys.v2i1.3530.

Banggoi, R., Mendo, A. Y., & Asi, L. L. (2023). Analisis Kepuasan Pengguna Jasa Transportasi Online Maxim untuk Meningkatkan Loyalitas Pengguna di Kota Gorontalo. JAMBURA: Jurnal Ilmiah Manajemen dan Bisnis, 6(1), 242-249, Article 1. https://doi.org/10.37479/jimb.v6i1.19388.

Bawardi, F. S., Rachmadi, A., & Wardani, N. H. (2019). Analisis Kepuasan Pengguna Aplikasi Driver Ojek Online Menggunakan Metode End User Computing Satisfaction (EUCS) (Studi Kasus: PT. XYZ). Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer, 3(8), 7694–7700.

Chang, C.-C., & Johnson, T. (2021). Integrating heuristics and think-aloud approach to evaluate the usability of game-based learning material. Journal of Computers in Education, 8(1), 137–157. https://doi.org/10.1007/s40692-020-00174-5.

Díaz, J., Rusu, C., & Collazos, C. A. (2017). Experimental validation of a set of cultural-oriented usability heuristics: E-Commerce websites evaluation. Computer Standards & Interfaces, 50, 160–178. https://doi.org/10.1016/j.csi.2016.09.013.

Erenler, T., & H, H. (2018). Heuristic Evaluation of E-Learning (SSRN Scholarly Paper 3337569). https://papers.ssrn.com/abstract=3337569.

Farisi, S., & Siregar, Q. R. (2020). Pengaruh Harga dan Promosi terhadap Loyalitas Pelanggan Pengguna Jasa Transportasi Online di Kota Medan. Maneggio: Jurnal Ilmiah Magister Manajemen, 3(1), 148-159. https://doi.org/10.30596/maneggio.v3i1.4941.

Gestari, I. (2019). Analisis Sistem Informasi Payroll Berbasis Bagi Hasil pada PT Go-Jek Indonesia dengan Mitra Pengemudi Kendaraan Roda Dua [Universitas Gadjah Mada, Yogyakarta]. https://etd.repository.ugm.ac.id/penelitian/detail/168593.

Gultom, R., & Normi, S. (2020). Analisis Kepuasan Pengguna Jasa Transportasi Taksi Berbasis Aplikasi Online untuk Meningkatkan Loyalitas Pengguna (Studi pada Gojek dan Grab di Kota Medan). Jurnal Ilmu Manajemen METHONOMIX, 3(1), 1-10. https://doi.org/10.46880/mtx.Vol3No1.pp1-10.

Kaya, A., Gumussoy, C. A., Ekmen, B., & Bayraktaroglu, A. E. (2021). Usability heuristics for the set-top box and TV interfaces. Human Factors and Ergonomics in Manufacturing & Service Industries, 31(3), 270–290. https://doi.org/10.1002/hfm.20885.

Mutasar, M., Hasdyna, N., & Arafat, A. (2020). Implementasi Sistem Informasi Monitoring Kendaraan Dinas Terintegrasi pada Bank Indonesia Lhokseumawe. INFORMAL: Informatics Journal, 5(2), 65–71. https://doi.org/10.19184/isj.v5i2.18696.

Putra, M. G. L., Sabilla, N. R., & Natasia, S. R. (2020). Evaluasi Usability Website Berita Online Prokal.Co Menggunakan Evaluasi Heuristic dan Webuse. Jurnal Teknologi Informasi dan Ilmu Komputer, 7(5), 911-922. https://doi.org/10.25126/jtiik.2020753707.

Ramadhani, R., Suswanta, S., & Shaddiq, S. (2021). E-Marketing of Village Tourism Development Strategy (Case Study in the Tourist Village Puncak Sosok). Journal of Robotics and Control (JRC), 2(2), 72-77. https://doi.org/10.18196/jrc.2255.

Downloads

Published

2023-12-29

How to Cite

M Rizeki Yuda Saputra, Agus Firdaus, & Syahrial Shaddiq. (2023). Analisis Sistem Informasi Driver Maxim Indonesia Menggunakan Pendekatan Evaluasi Usability Heuristik dan Human Resource Information System. Indonesian Journal of Applied Accounting and Finance, 3(2), 143–152. https://doi.org/10.31961/ijaaf.v3i2.2229

Issue

Section

Articles