PENGARUH KOMPENSASI FINANSIAL TERHADAP TURNOVER INTENTION DENGAN AFFECTIVE ORGANIZATIONAL COMMITMENT SEBAGAI VARIABEL MEDIASI PADA KARYAWAN AYAM BAKAR PAK “D†KOTA SURABAYA
DOI:
https://doi.org/10.31961/intekna.v19i2.872Kata Kunci:
Direct Financial Compensation, Indirect Financial Compensation, Affective Organizational Commitment, Turnover IntentionAbstrak
Financial compensation has an important impact for the company and employees, which in this case is the employees of the Surabaya branch of Ayam Bakar Pak D. However, the problem is whether Financial Compensation has optimally contributed so that it can support the achievement of company goals. This research focuses on how Financial Compensation is able to improve employee’s Affective Organizational Commitments so that employee’s Turnover Intention rates can be lower. The variables used in this study are Direct Financial Compensation, Indirect Financial Compensation, Affective Organizational Commitment, and Turnover Intention. This study uses quantitative approach by using questionnaire and Path Analysis method. Respondents of this study are 94 employees in each outlet of the Surabaya branch of Ayam Bakar Pak D. The results of this study indicate that Direct Financial Compensation and Indirect Financial Compensation will increase if Affective Organizational Commitment also increase and Turnover Intention will decrease if Direct Financial Compensation and Affective Organizational Commitment also increase. However, an increase of Indirect Financial Compensation does not impact the increase/decrease of Turnover Intention. Whereas Affective Organizational Commitment mediates the impact of Direct Financial Compensation on Turnover Intention. However, Affective Organizational Commitment does not mediate the impact of Indirect Financial Compensation on Turnover Intention.
Unduhan
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Referensi
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Anis, A., K.U. Rehman, I.U. Rehman, M.A. Khan, and A.A. Humayoun. 2011. Impact of Organization Commitmenton Job Satisfactionand Employee Retention in Pharmaceutical Industry. African Journalof Business Management, 5 (17), pp. 7316-7324.
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Colakoglu, Ulker., Osman Culha, and Hakan Atay. 2010. The Effects Of Perceived Organizational Support On Employees’ Affective. Tourism and Hospitality Management, 16 (2), pp. 125-150.
Cole, M. S. and H. Bruch. 2006. Organizational Identity Strength, Identification, and Commitment and Their Relationships to Turnover Intention: Does Organizational Hierarchy Matter? Journal of Organizational Behaviour, 27, pp. 585-605.
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Dalton, D. R. and W. D. Todor. 1982. Turnover: A Lucrative Hard Dollar Phenomenon. Academy Management Review, 7, pp. 212-218.
Hugur, Ignacius dan Ati Cahayani. 2010. Pengaruh Pemberian Insentif dan Tunjangan Terhadap Tingkat Turnover Karyawan pada PT. Indofood Sukses Makmur Tbk Divisi Bogasari. Jakarta: Universitas Katolik Indonesia Atma Jaya.
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Djati, S.P and Michael Adiwijaya. 2009. The Influence of The Morale and The Commitment of Administration Staff Towards The Organizational Citizenship Behavior and Its Impact Towards Service Quality Performance at Private Universities in Surabaya-Indonesia. Journal of Management, 11 (1), pp. 20-30.
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Glissmeyer, M., J. W Bishop, and R. D. Fass. 2008. Role Conflict, Role Ambiguity and Intention to Quit The Organization: The Case of Law Enforcement. Academy of Management Journal, 40(1), pp. 82-111.
Gozali, Imam. 2013. Aplikasi Analisis Multivariate dengan Program SPSS. Edisi Ketujuh. Semarang: Badan Penerbit Universitas Diponegoro.
Grant, Kent, David W. Cravens, George S. Low nd William C. Moncrief. 2001. The Role of Satisfaction With Territory Design on the Motivation, Attitued, and Work Outcomes of Salespeople Journal of the Academy of Marketing Science. 29 (2), pp. 165-178.
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Gundlach, T.G., Achrol R.S. and Mentzer J.T. 1995. The Structure of Commitment in Exchange. Journal of Marketing, 59, pp. 78-92.
Hafanti o., et al. 2015. Pengaruh Kompensasi, Lingkungan Kerja dan Desain Tugas terhadap Kepuasan Kerja dan Dampaknya Terhadap Retensi Karyawan Palang Merah Indonesia (PMI) Provinsi Aceh. Jurnal Pascasarjana Universitas Syiah Kuala. 4 (1), pp. 164-173.
Handoko, T. Hani. 1993. Dasar-dasar Manajemen Produksi dan Operasi, Cetakan Ketujuh, Yogyakarta: BPFE.
----------. 1994. Manajemen Personalia Dan Sumber Daya Manusia. Yogjakarta: BPFE.
----------. 2008. Manajemen Personalia dan Sumber Daya Manusia. Liberty: Yogyakarta
Hariandja. Marihot T. E. 2002. Manajemen Sumber Daya Manusia. Jakarta: Penerbit PT. Grasindo
Hasibuan, MalayuS.P.2003.ManajemenSumberDayaManusia.EdisiRevisi. Jakarta: Bumi Aksara.
----------. 2007. Manajemen Sumber Daya Manusia. Jakarta: Bumi Aksara.
Higgins, E. Tory. 1987. Self-Discrepancy: A Theory Relating Self and Affect..Psychological Review, 94 (3), pp. 319-340.
Hodge, B. J., W.P. Anthony, and L.M. Gales. 2003. Organization Theory, A Strategic Approach. New York: Prentice Hall International, Inc.
Irianto, Jusuf. 2001. Manajemen Sumber Daya Manusia. Jakarta: Insan Cendika.
Kartika, Endo W. 2011. Analisis Pengaruh Leader-member Exchange, Perceived Organizational Support, dan Komitmen Organisasional terhadap Organizational Citizenship Behavior pada Karyawan Hotel Berbintang Lima di Surabaya. Surabaya: Universitas Airlangga.
Kumar, R, et al. 2012. An Effectiveness of Human Resource Management Practices on Employee Retention in Institute of Higher learning: A Regression Analysis. International Journal of Business Research and management, 3 (2), pp. 60-79.
Kuncoro, Mudrajad. 2011. Survey Perkembangan Indikator Kerja, Jurnal Megadigma, 4 (3), pp. 295-326.
Kuvaas. 2006. Career Growth Opportunities and Employee Turnover Intentions in Public Accounting Firms. The British Accounting Review, 145, pp. 138-148.
Lamba S., Choudhary N. 2013. Impact of HRM Practices on Organizational Commitment of Employees, International Journal ofAdvancements in Research & Technology, 2, pp. 407-423.
Lambert, E. G., 2006. I Want to Leave: A Test of A Model Of Turnover Intent Among Correctional Staff (Electronic Version). Applied psychology in criminal justice.
Lee, Chun-Hsien, Mu-Lan Hsu, and Nai-Hwa Lien. 2006. The Impacts of Beneï¬t Plans on Employee Turnover: A ï¬rm-Level Analysis Approach on Taiwanese Manufacturing Industry. International Journal of Human Resource Management, 17(11).
Lichtenstein, R., et al. 2004. Status Differences in Cross-Functional Teams: Effects on Individual Member Participation, Job Satisfaction, and Intent to Quit. Journal of Health and Social Behavior.
Lum, Lillie, John Kervin, Kathleen Clark, Frank Reid and Wendy Sirola. 1998. Explaining Nursing Turnover Intent: Job Satisfaction, Pay Satisfaction or Organizational Commitment? Journal of Organizational Behaviour, 19, pp. 305-320.
Luthans, Fred. 2005. Organizational Behavior. International edition. New York: McGraw-Hill, Inc.
Maharani Dwi Ratnasari, Ni Made. 2013. Pengaruh Insentif terhadap Loyalitas Karyawan (Studi Pada Karyawan Tetap PT. SIER Persero, Surabaya), 2(2): Juni.
Mangkunegara, A. P. 2001. Manajemen Sumber Daya Manusia Perusahaan. Cetakan Ketiga. Bandung: Rosdakarya.
Mangkuprawira, Sjafri. 2002. Manajemen Sumber Daya Manusia Strategik. Jakarta: Ghalia Indonesia.
Masrun. 1979. Reabilitas dan Cara-cara Menentukannya. Yogyakarta: UGM.
Mathis, Robert L. and John H. Jackson. 2000. Manajemen Sumber Daya Manusia. Jakarta: Salemba Empat.
----------. 2005. Human Resources Management: Essential Perspective. Third Edition. Canada: South Western Thomson Corporation.
---------. 2008. Manajemen Sumber Daya Manusia, Edisi sepuluh. Jakarta: Salemba Empat.
Mc Nees, Smith. 2005. Increasing Employee Productivity, Job Satisfaction, and Organizational Commitment. Hospital and Health Services Administration, 41 (2), pp. 160-175.
Mitchell, et al., 2001. Why People Stay: Using Job Embeddedness to Predict Voluntary Turnover. Journal Management.
Mobley, W. H. 1986. Pergantian Karyawan : Sebab, Akibat dan Pengendaliannya. Alih Bahasa : Nurul Imam. Jakarta : PT. Pustaka Binaman Pressindo
Nazir, Moch. 2011. Metode Penelitian. Bogor: Ghalia Indonesia.
Noe, R.A., Hollenbeck, J.R., Gerhart, B., & Wright, P.M. 2010. Human Resources Management: Gaining a Competitive Advantage. 7th edition. New York: McGraw-Hill.
Noor, Juliansyah. 2014. Metodologi Penelitian. Jakarta: Kencana.
Pamungkas, Teguh Karya. 2015. Hubungan Kompensasi Tidak Langsung dengan Komitmen Organisasi pada Karyawan Organik Seksi Administrasi di Perseroan Terbatas (PT) Kereta Api (Persero) DAOP IX Jember. Jurnal Paradigma Madani Universitas Islam Jember, 2 (2).
Panggabean, Mutiara S. 2002. Manajemen Sumber Daya Manusia. Jakarta: Ghalia Indonesia.
Porter, L.W., R.M. Steers, R.T. Mowday, and P.V. Boulian. 1974. Organizational Commitment, Job Satisfaction and Turnover Among Psychiatric Technicians. Journal of Applied Psychology, 59(5), pp. 603-609.
Price, J.L., 2001. Reflections on the determinants of voluntary turnover. International Journal of Manpower, 22 (7), pp. 600-624.
Reichers, A. E. 1985. A Review and Reconceptualization of Organizational Commiment. Academy of Management Review, 10, 465-476.
Rhoades, L., R. Eisenberger, and S. Armeli. 2001. Affective Commitment to Organization: The Contribution of Perceived Organizational Support. Journal of Applied Psychology, 86(5), pp. 825-836.
Robbins, S. P. and Judge. 2007. Perilaku Organisasi, Alih Bahasa Drs. Benyamin Molan. Jakarta: Salemba Empat.
Roseman, Edward. 1981. Managing Employee Turnover: A Positive Approach. New York City. AMACOM
Schultz, Duane P. and Sydney Ellen Schultz. 1994. Psychology and Work Today. New York: Macmillan Publishing Company.
Sedarmayanti dan Syarifudin Hidayat. 2011. Metodologi Penelitian. Bandung: Mandar Maju.
Shanock, L.R. and R. Eisenberger. 2006. When Supervisors Feel Supported: Relationships With Subordinates’ Perceived Supervisor Support, Perceived Organizational Support, and Performance. Journal of AppliedPsychology,91 (3), pp. 689-695.
Siagian, Sondang. 2008. Manajemen Sumber Daya Manusia, Edisi Pertama. Jakarta: Binapura Aksara.
Simamora, Henry. 2004. Manajemen Sumber Daya Manusia, Edisi Kedua, Cetakan Kedua. Yogyakarta: STIE YKPN.
Singodimedjo, Markum. 2000. Manajemen Sumber Daya Manusia. Surabaya: SMMAS.
Soegandhi, V., Sutanto, E., dan Setiawan, R. 2013. Pengaruh Kepuasan Kerja dan Loyalitas Kerja terhadap Organizational Citizenship Behavior pada Karyawan PT. Surya Timur Sakti Jatim. Surabaya. Universitas Kristen Petra
Sopiah. 2008. Perilaku Organisasional. Yogyakarta: Andi
Steers, R. M., 1977. Antecedents and Outcomes of Organizational Commitment. Administrative Science Quarterly, 22 (1), pp. 46 - 56.
Sugiyono. 2015. Metode Penelitian Manajemen. Bandung: Alfabeta.
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Agustina, T. S. (2019). PENGARUH KOMPENSASI FINANSIAL TERHADAP TURNOVER INTENTION DENGAN AFFECTIVE ORGANIZATIONAL COMMITMENT SEBAGAI VARIABEL MEDIASI PADA KARYAWAN AYAM BAKAR PAK “D†KOTA SURABAYA. INTEKNA Informasi Teknik Dan Niaga, 19(2), 121–133. https://doi.org/10.31961/intekna.v19i2.872
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